Connectivity issues in Moscow, RU (MOW1)

Resolved·Partial outage

The incident is resolved.

The BGP sessions with the affected carrier have fully recovered. We have confirmed that we have been receiving full routing tables from the carrier again since 10:04.

Mon, May 4, 2026, 08:04 AM

(7 hours ago)

Affected components

07:44 AM

08:04 AM

Updates

Resolved

The incident is resolved.

The BGP sessions with the affected carrier have fully recovered. We have confirmed that we have been receiving full routing tables from the carrier again since 10:04.

Mon, May 4, 2026, 08:04 AM

Identified

One of our transit providers in M9 experienced network disruption due to voltage drops within the datacenter. As a result, the provider’s network equipment rebooted unexpectedly.

During the incident, customers may have observed a few brief packet drops while BGP reconverged and traffic was rerouted to our other upstream ISPs.

Mon, May 4, 2026, 07:44 AM(20 minutes earlier)