Identified - The issue has been identified and a fix is being implemented.
Jun 18, 2024 - 02:10 UTC
Public API Operational
Cloud Servers Operational
Object Storage Operational
Block Storage Operational
Package Mirrors Operational
Authoritative DNS Operational
Recursive DNS Operational
DNS Updates Operational
Analytics Operational
SDN Controller Operational
Mail Queue Operational
Legacy Services Operational
SolusVM Master Operational
Metadata Service (Legacy) Operational
WHMCS (ZeptoVM) Operational
Datacenters Degraded Performance
Ashburn, VA, United States - (IAD01) Operational
Secaucus, NJ, United States - (EWR02) Operational
Kansas City, MO, United States - (MCI01) Operational
Seattle, WA, United States - (SEA02) Operational
Los Angeles, CA, United States - (LAX07) Operational
Montréal, QC, Canada - (MTL03) Operational
São Paulo, Brazil - (SAO03) Operational
Amsterdam, Netherlands - (AMS03) ? Operational
Amsterdam, Netherlands - (AMS05) ? Operational
Frankfurt, Germany - (FRA08) ? Operational
London, United Kingdom - (LON07) ? Operational
Madrid, Spain - (MAD02) Operational
Milan, Italy - (MIL01) Operational
Prague, Czech Republic - (PRG01) Operational
Sofia, Bulgaria - (SOF01) Operational
Stockholm, Sweden - (STO01) Operational
Oslo, Norway - (OSL01) Operational
Moscow, Russia - (MOW01) ? Operational
Khabarovsk, Russia - (KHV01) Operational
Tokyo, Japan - (NRT04) ? Operational
Hong Kong - (HKG12) ? Degraded Performance
Seoul, South Korea - (ICN05) Operational
Johannesburg, South Africa - (JNB01) Operational
Singapore - (SIN03) Operational
San Jose, CA, United States - (SJC10) Operational
Marseille - France (MRS01) Operational
Lagos, Nigeria - (LOS02) Operational
Berlin, Germany (BER02) Operational
Taipei (TPE01) Degraded Performance
Berlin, Germany (BER03) ? Operational
External Services Operational
Cloudflare CDN Operational
Mailgun Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2024
Resolved - This incident has been resolved.
Jun 18, 00:09 UTC
Identified - The backbone links between Berlin and Moscow are currently down due to scheduled RETN maintenance. Performance towards China networks may be affected and we expect the maintenance to be completed by 18.06.2024 03:00 UTC.
Jun 17, 23:14 UTC
Jun 17, 2024
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - This incident has been resolved.
Jun 7, 06:13 UTC
Update - We've rerouted more networks over alternative carriers, but some networks may still be affected. If you are still experiencing connectivity issues, please don't hesitate to open a ticket.
Jan 11, 08:33 UTC
Identified - We've noticed that several submarine cables (C2C, RNAL / FNAL) between Hong Kong and Tokyo are currently down, which has affected connection quality. We've rerouted to other available carriers not affected by the fiber cut, but some networks may still be affected. If you are still experiencing connectivity issues, please don't hesitate to open a ticket.
Jan 11, 00:17 UTC
Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.