All Systems Operational
Public API Operational
Cloud Servers Operational
Object Storage Operational
Block Storage Operational
Package Mirrors Operational
Authoritative DNS Operational
Recursive DNS Operational
DNS Updates Operational
Analytics Operational
SDN Controller Operational
Mail Queue Operational
Legacy Services Operational
SolusVM Master Operational
Metadata Service (Legacy) Operational
WHMCS (ZeptoVM) Operational
Datacenters Operational
Ashburn, VA, United States - (IAD01) Operational
Secaucus, NJ, United States - (EWR02) Operational
Kansas City, MO, United States - (MCI01) Operational
Seattle, WA, United States - (SEA02) Operational
Los Angeles, CA, United States - (LAX07) Operational
Montréal, QC, Canada - (MTL03) Operational
São Paulo, Brazil - (SAO03) Operational
Amsterdam, Netherlands - (AMS03) ? Operational
Amsterdam, Netherlands - (AMS05) ? Operational
Frankfurt, Germany - (FRA08) ? Operational
London, United Kingdom - (LON07) ? Operational
Madrid, Spain - (MAD02) Operational
Milan, Italy - (MIL01) Operational
Prague, Czech Republic - (PRG01) Operational
Sofia, Bulgaria - (SOF01) Operational
Stockholm, Sweden - (STO01) Operational
Oslo, Norway - (OSL01) Operational
Moscow, Russia - (MOW01) ? Operational
Khabarovsk, Russia - (KHV01) Operational
Tokyo, Japan - (NRT04) ? Operational
Hong Kong - (HKG12) ? Operational
Seoul, South Korea - (ICN05) Operational
Johannesburg, South Africa - (JNB01) Operational
Singapore - (SIN03) Operational
San Jose, CA, United States - (SJC10) Operational
Marseille - France (MRS01) Operational
Lagos, Nigeria - (LOS02) Operational
Berlin, Germany (BER02) Operational
Taipei (TPE01) Operational
Berlin, Germany (BER03) ? Operational
External Services Operational
Cloudflare CDN Operational
Mailgun Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 19, 2024

No incidents reported today.

Jul 18, 2024
Resolved - This incident has been resolved.
Jul 18, 03:25 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 16:41 UTC
Jul 17, 2024
Jul 16, 2024
Resolved - This incident has been resolved.
Jul 16, 10:57 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 16, 07:44 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Resolved - This incident has been resolved.
Jul 11, 22:41 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 11, 22:34 UTC
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Jul 11, 22:22 UTC
Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024
Completed - The scheduled maintenance has been completed.
Jul 6, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 16:00 UTC
Scheduled - In order to provide you with the best service possible, we'll be moving some of our hypervisors to a new rack with better power and network redundancy. This will require a short maintenance window to move the servers to the new rack, and we will perform this maintenance in three separate windows to minimize the impact on our customers. No downtime is expected during this maintenance, but there may be a brief period of packet loss as the servers are moved to the new rack. Due to the nature of the maintenance, there is a small chance that the PSUs will not work as expected and the server will be down for an extended period of time. We will do our best to minimize the impact on our customers.

Maintenance start time: Saturday, Jul 6 2024 01:00 HKT
Maintenance finish time: Saturday, Jul 6 2024 03:00 HKT

Outage duration: up to 45 minutes
Affected Server(s): ALL SERVERS (Customers will be notified individually if their server is affected)

Jun 21, 22:22 UTC
Jul 5, 2024
Completed - The scheduled maintenance has been completed.
Jul 5, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 16:00 UTC
Scheduled - In order to provide you with the best service possible, we'll be moving some of our hypervisors to a new rack with better power and network redundancy. This will require a short maintenance window to move the servers to the new rack, and we will perform this maintenance in three separate windows to minimize the impact on our customers. No downtime is expected during this maintenance, but there may be a brief period of packet loss as the servers are moved to the new rack. Due to the nature of the maintenance, there is a small chance that the PSUs will not work as expected and the server will be down for an extended period of time. We will do our best to minimize the impact on our customers.

Maintenance start time: Friday, Jul 5 2024 01:00 HKT
Maintenance finish time: Friday, Jul 5 2024 03:00 HKT

Outage duration: up to 45 minutes
Affected Server(s): ALL SERVERS (Customers will be notified individually if their server is affected)

Jun 21, 22:22 UTC
Resolved - This incident has been resolved.
Jul 5, 15:01 UTC
Update - The attacks are still ongoing, and we will not be able to remove the reroute until we can confirm that it is not congesting our ports. The DDoS mitigation may cause throughput to be throttled. For users who don't need a China connection, please open a ticket, and we'll help you switch to a new subnet that is less affected by the attacks.
Jun 22, 00:30 UTC
Update - Due to ongoing DDoS attacks, we have temporarily rerouted some networks and performance may be worse than expected.
Jun 18, 07:59 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 18, 02:10 UTC