Update - We are continuing to work on a fix for this issue.
Mar 3, 04:28 UTC
Update - RabbitMQ is restored. Our services are back now.
Feb 28, 06:23 UTC
Update - DB is back. Working on a fix of RabbitMQ.
Feb 28, 05:39 UTC
Identified - One of our hypervisors running our core database is currently down due to a hardware failure.

We're working on switching to standby nodes.
Feb 28, 05:25 UTC
Public API Operational
Cloud Servers Operational
Object Storage Operational
Block Storage Operational
Package Mirrors Operational
Authoritative DNS Operational
Recursive DNS Operational
DNS Updates Operational
Analytics Operational
SDN Controller Operational
Mail Queue Operational
Legacy Services Operational
SolusVM Master Operational
Metadata Service (Legacy) Operational
WHMCS (ZeptoVM) Operational
External Services Operational
Cloudflare CDN Operational
Mailgun Operational
Stripe API Operational
Datacenters Operational
Ashburn, VA, United States - (IAD01) Operational
Reston, VA, United States - (IAD03) Operational
Secaucus, NJ, United States - (EWR02) Operational
Kansas City, MO, United States - (MCI01) Operational
Tukwila, WA, United States - (SEA03) Operational
Fremont, CA, United States - (FMT02) Operational
Los Angeles, CA, United States - (LAX07) Operational
Montréal, QC, Canada - (MTL03) Operational
São Paulo, Brazil - (SAO03) Operational
Amsterdam, Netherlands - (AMS03) ? Operational
Amsterdam, Netherlands - (AMS04) ? Operational
Frankfurt, Germany - (FRA08) ? Operational
London, United Kingdom - (LHR06) ? Operational
London, United Kingdom - (LHR07) ? Operational
Madrid, Spain - (MAD02) Operational
Milan, Italy - (MIL01) Operational
Prague, Czech Republic - (PRG01) Operational
Sofia, Bulgaria - (SOF01) Operational
Stockholm, Sweden - (STO01) Operational
Oslo, Norway - (OSL01) Operational
Moscow, Russia - (MSK04) ? Operational
Saint Petersburg, Russia - (LED01) Operational
Khabarovsk, Russia - (KHV01) Operational
Tokyo, Japan - (NRT04) ? Operational
Tokyo, Japan - (NRT05) ? Operational
Hong Kong - (HKG12) ? Operational
Seoul, South Korea - (ICN05) Operational
Johannesburg, South Africa - (JNB01) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 3, 2021

Unresolved incident: API Down.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021
Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Completed - The scheduled maintenance isn't completed yet.
Feb 23, 23:30 UTC
Update - Onsite engineers are installing equipment in Equinix NY2. We will provide updates as necessary.
Feb 23, 23:29 UTC
Update - We've powered off our equipment and now removing them from vXchnge NJ-01.
Feb 23, 20:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 19:30 UTC
Scheduled - We are currently working on expanding our Datacenter capacity in New York Metropolitan Area. We will be able to facilitate better connections and more servers in our new location in order to improve our current server fleet and improve the quality of our service.

To complete this expansion for this move we will be forced to move our servers to a new facility.
We regret to announce that this will cause downtime for you as we will be fully moving to a new location. This process will take 2 hrs ~ 4 hrs.
Feb 23, 03:05 UTC
Feb 22, 2021
Resolved - We noticed that our servers are rate limited by IRR database and our code doesn't handle this exception very well.

As a result, there were around 80% of received prefixes filtered by mistake. We've deployed a fix and your prefixes should be able to be announced as usual. Sorry for the inconvenience caused.
Feb 22, 13:00 UTC
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.