Connectivity issues in Hong Kong (HKG12)

Resolved·Full outage

This incident has been resolved.

Sat, Jun 22, 2024, 10:25 AM

(1 year ago)

Affected components

Jun 22, 2024, 06:52 AM

07:34 AM

Updates

Resolved

This incident has been resolved.

Sat, Jun 22, 2024, 10:25 AM

Monitoring

A fix has been implemented and we are monitoring the results.

Sat, Jun 22, 2024, 07:34 AM(2 hours earlier)

Identified

We're still waiting for BGP convergence, which is expected to be complete in the next 20 minutes.

Sat, Jun 22, 2024, 07:03 AM(31 minutes earlier)

Identified

There has been an unexpected restart of the BGP daemon in Hong Kong due to a software bug. The network is recovering, but there may be a few minutes of downtime while BGP converges.

Sat, Jun 22, 2024, 06:52 AM(10 minutes earlier)