Resolved
This incident has been resolved.
Identified
We've rerouted more networks over alternative carriers, but some networks may still be affected. If you are still experiencing connectivity issues, please don't hesitate to open a ticket.
Identified
We've noticed that several submarine cables (C2C, RNAL / FNAL) between Hong Kong and Tokyo are currently down, which has affected connection quality. We've rerouted to other available carriers not affected by the fiber cut, but some networks may still be affected. If you are still experiencing connectivity issues, please don't hesitate to open a ticket.