Misaka Network, Inc.

Connectivity outage in Reston (IAD03)
Resolved

This incident has been resolved.

Wed, Jul 1, 2020, 04:49 AM
(5 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved.

Wed, Jul 1, 2020, 04:49 AM

Monitoring

Both routers are upgraded and we'll continue to monitor.

Wed, Jul 1, 2020, 04:10 AM(38 minutes earlier)

Identified

The device us-iad03-cr02 is back. Upgrading us-iad03-cr01 now.

Wed, Jul 1, 2020, 03:52 AM(18 minutes earlier)

Identified

Rebooting the us-iad03-cr02 (LINX NoVA + Cogent) to apply the firmware upgrade.All traffic has been shifted to us-iad03-cr01 except single-homed Cogent customers.

Wed, Jul 1, 2020, 03:40 AM(12 minutes earlier)

Identified

We've identified the issue and an emergency firmware upgrade is required.

Wed, Jul 1, 2020, 03:18 AM(21 minutes earlier)

Identified

BGP sessions of secondary router are now flapping, we're working on a fix.

Wed, Jul 1, 2020, 03:02 AM(16 minutes earlier)
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