Resolved
The issue has been resolved.
Monitoring
We’ve confirmed that all international traffic has been temporarily rerouted through our local transit provider, and connectivity has been restored.
We’ll continue to monitor the situation closely and make further adjustments as needed.
Thank you for your patience and understanding.
Identified
We’ve identified that both our primary transit provider and EPL provider have lost connectivity leaving Taiwan.
We are actively shifting traffic to alternate local transit providers to restore connectivity. However, please be aware that latency and throughput may be temporarily affected during this transition.
We appreciate your patience and will provide further updates as the situation evolves.
Investigating
We're currently investigating the connectivity issue.