We've made the necessary changes to improve the throughput and packet loss issues.
This incident will be closed until we have more news from our upstream provider.
Posted Feb 07, 2021 - 00:03 UTC
Identified
Our current upstream's CN2 GIA circuit is down now and no ETA is provided. Traffic towards China is now routed through CN2 GT which may be congested during the peak hours.
We apologize for the inconvenience this may have caused.