Degraded Performance in Berlin, DE (BER02)

Resolved·Degraded performance

We have confirmed that the root cause has been identified and resolved.

Wed, May 1, 2024, 03:33 PM

(1 year ago)

Affected components

May 1, 2024, 09:44 AM

03:33 PM

Updates

Resolved

We have confirmed that the root cause has been identified and resolved.

Wed, May 1, 2024, 03:33 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Wed, May 1, 2024, 10:32 AM(5 hours earlier)

Identified

We are currently experiencing a potential cross-connect issue affecting the link between de-ber02-cr1a and de-ber02-cr2a. As a result, Lumen transit is temporarily unavailable to our customers at the BER02 datacenter.

We are actively working to resolve this issue and apologize for any inconvenience caused. We appreciate your patience and understanding.

Wed, May 1, 2024, 09:44 AM(47 minutes earlier)