We have confirmed that the root cause has been identified and resolved.
Posted May 01, 2024 - 15:33 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 01, 2024 - 10:32 UTC
Identified
We are currently experiencing a potential cross-connect issue affecting the link between de-ber02-cr1a and de-ber02-cr2a. As a result, Lumen transit is temporarily unavailable to our customers at the BER02 datacenter.
We are actively working to resolve this issue and apologize for any inconvenience caused. We appreciate your patience and understanding.
Posted May 01, 2024 - 09:44 UTC
This incident affected: Datacenters (Berlin, Germany (BER02), Berlin, Germany (BER03)).