Disk replaced and computing services are back. We're waiting for our new provider to bring up IP transit port.
Posted Dec 01, 2020 - 08:09 UTC
Update
Replacement delivered, waiting for RH to replace the faulty disks.
Posted Nov 30, 2020 - 13:31 UTC
Update
We've confirmed that the disk array is failed and we're waiting for delivery of new SSDs.
Posted Nov 26, 2020 - 08:20 UTC
Update
We're aware the node is down. Working on bringing it back again.
Posted Nov 25, 2020 - 23:54 UTC
Update
We've set up temporarily transit over IPv6 tunnel. Still waiting for further investigation from our upstream.
Posted Nov 20, 2020 - 21:54 UTC
Identified
We're aware that our only IP transit provider MFN (Metrofibre Networx) is down for 11 hours. Our NAPAfrica link is still up but our IPv4 network is only reachable via peering now.
They've acknowledged about this 6 hrs ago but no ETA is given.
Posted Nov 19, 2020 - 16:40 UTC
This incident affected: Datacenters (Johannesburg, South Africa - (JNB01)).