Degraded Performance in Berlin, DE (BER01)
Incident Report for Misaka Network, Inc.
Resolved
This incident has been resolved.
Posted Apr 29, 2024 - 12:38 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 29, 2024 - 11:55 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 29, 2024 - 09:07 UTC
Investigating
We are currently experiencing a potential cross-connect issue affecting the link between de-ber02-cr1a and de-ber02-cr2a. As a result, Lumen transit is temporarily unavailable to our customers at the BER02 datacenter.

Impact: You may experience increased latency to some carriers during this period.
ETR: 30 April 2024, local time.

We are actively working to resolve this issue and apologize for any inconvenience caused. We appreciate your patience and understanding.
Posted Apr 27, 2024 - 13:12 UTC
This incident affected: Datacenters (Berlin, Germany (BER02)).