Increased latency in Taipei (TPE01)

Resolved·Degraded performance

This incident has been resolved.

Sat, May 18, 2024, 07:02 AM

(1 year ago)

Affected components

May 18, 2024, 03:53 AM

07:02 AM

Updates

Resolved

This incident has been resolved.

Sat, May 18, 2024, 07:02 AM

Monitoring

We've moved the port directly to our network core rack and the service is now recovering.

Sat, May 18, 2024, 06:54 AM

Identified

Our connection between Taipei and Hong Kong is currently down due to a power outage at Equinix HK2, traffic in Taipei has been temporarily rerouted to our local provider, and you may experience increased latency.

Sat, May 18, 2024, 03:53 AM(3 hours earlier)