Connectivity issues in TPE01 (Taipei)

Incident Report for Misaka Network, Inc.

Resolved

This incident has been resolved.

Posted Dec 10, 2024 - 11:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 10, 2024 - 11:10 UTC

Identified

Our technician has arrived at the data centre and is working to restore services.

Posted Dec 10, 2024 - 09:27 UTC

Update

We are continuing to investigate this issue.

Posted Dec 10, 2024 - 08:52 UTC

Update

We've noticed that some equipment has become unreachable after regular power maintenance and have sent a technician to the data centre to investigate.

Posted Dec 10, 2024 - 07:49 UTC

Investigating

We are currently investigating this issue.

Posted Dec 10, 2024 - 07:36 UTC

This incident affected: Datacenters (Taipei (TPE01)).