Connectivity issues in TPE01 (Taipei)

Resolved·Partial outage

This incident has been resolved.

Tue, Dec 10, 2024, 11:23 AM

(1 year ago)

Affected components

Dec 10, 2024, 07:36 AM

11:23 AM

Updates

Resolved

This incident has been resolved.

Tue, Dec 10, 2024, 11:23 AM

Monitoring

A fix has been implemented and we are monitoring the results.

Tue, Dec 10, 2024, 11:10 AM(12 minutes earlier)

Identified

Our technician has arrived at the data centre and is working to restore services.

Tue, Dec 10, 2024, 09:27 AM(1 hour earlier)

Investigating

We are continuing to investigate this issue.

Tue, Dec 10, 2024, 08:52 AM(35 minutes earlier)

Investigating

We've noticed that some equipment has become unreachable after regular power maintenance and have sent a technician to the data centre to investigate.

Tue, Dec 10, 2024, 07:49 AM(1 hour earlier)

Investigating

We are currently investigating this issue.

Tue, Dec 10, 2024, 07:36 AM(12 minutes earlier)