Connectivity is restored and we're monitoring the results.
Posted Jul 17, 2020 - 06:46 UTC
Update
We're now announcing IAD01 prefixes from Reston (IAD03). Service is partially restored.
Posted Jul 17, 2020 - 05:09 UTC
Investigating
Our core facility is experiencing connectivity outage.
IP Transit is temporarily down and we're waiting for a fix from Voxility, you can still reach us via peering in some locations.
Posted Jul 17, 2020 - 04:48 UTC
This incident affected: Datacenters (Ashburn, VA, United States - (IAD01)), Public API, DNS Updates, Analytics, SDN Controller, Mail Queue, and Legacy Services (SolusVM Master, Metadata Service (Legacy), WHMCS (ZeptoVM)).