Connectivity outage in North Virginia Regions
Incident Report for Misaka Network, Inc.
Resolved
This incident has been resolved.
Posted Dec 21, 2020 - 02:51 UTC
Monitoring
Internal SNMP agent has been disabled and system load returns to normal now. We'll continue to monitor our network equipment.
Posted Dec 20, 2020 - 20:00 UTC
Update
We've identified that our core router in Ashburn is carrying too many routes than excepted. Backbone links have been disabled and we're now adding more strict restrictions to peering sessions in Ashburn.
Posted Dec 20, 2020 - 19:16 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 20, 2020 - 19:13 UTC
This incident affected: Legacy Services (SolusVM Master, Metadata Service (Legacy), WHMCS (ZeptoVM)), Public API, Cloud Servers, Object Storage, Block Storage, DNS Updates, SDN Controller, and Datacenters (Ashburn, VA, United States - (IAD01), Reston, VA, United States - (IAD03)).