Connectivity outage in Reston (IAD03)
Incident Report for Misaka Network, Inc.
Resolved
This incident has been resolved.
Posted Jul 01, 2020 - 04:49 UTC
Monitoring
Both routers are upgraded and we'll continue to monitor.
Posted Jul 01, 2020 - 04:10 UTC
Update
The device us-iad03-cr02 is back. Upgrading us-iad03-cr01 now.
Posted Jul 01, 2020 - 03:52 UTC
Update
Rebooting the us-iad03-cr02 (LINX NoVA + Cogent) to apply the firmware upgrade.
All traffic has been shifted to us-iad03-cr01 except single-homed Cogent customers.
Posted Jul 01, 2020 - 03:40 UTC
Update
We've identified the issue and an emergency firmware upgrade is required.
Posted Jul 01, 2020 - 03:18 UTC
Identified
BGP sessions of secondary router are now flapping, we're working on a fix.
Posted Jul 01, 2020 - 03:02 UTC
This incident affected: Datacenters (Reston, VA, United States - (IAD03)).