Latency has returned to normal, but we have not received any update from China Telecom regarding the repair process. We'll update the status page as soon as we have more news.
Posted Jan 22, 2024 - 16:58 UTC
Identified
Our upstream partner China Telecom is currently experiencing significant performance degradation due to local circuit failures. Local field engineers from our partner have been dispatched to inspect and measure. The situation has been escalated to our partner and ETR will be available as soon as they arrive.
Posted Jan 22, 2024 - 13:39 UTC
This incident affected: Datacenters (Moscow, Russia - (MOW01), Berlin, Germany (BER02)).