Connectivity issues in Los Angeles (LAX02)
Incident Report for Misaka Network, Inc.
Identified
We are currently working to resolve a hardware issue with our edge router that is randomly rebooting. This router is located in a network POP with limited power capacity, which unfortunately lacks redundancy. As a result, when the router fails, CN customers are rerouted to alternative carriers.

We have ordered a replacement and additional spares and expect this to be operational by 1 October. We will keep you updated on our progress and appreciate your patience as we work to resolve this matter.

Thank you for your understanding.
Posted Sep 23, 2024 - 20:15 UTC
This incident affects: Datacenters (Los Angeles, CA, United States - (LAX07)).